During registration, you must confirm that you are 18 or older. If it is later found that someone provided false information and opened an account as a minor, the account will be immediately closed and the balance will not be refunded.
During large withdrawals, KYC verification may require your National ID or birth registration certificate – this is how age is confirmed. If you suspect a family member is using an account on behalf of a minor, please contact support@ww33xx.com and we will take immediate action. Always keep your mobile and login credentials secure to prevent younger family members from gaining access.
Step 1 – Update the App: Go to your phone's Settings → Apps → ww33xx → "Check for Updates". If a new version is available, install it. ww33xx releases updates regularly — older versions may fail to log in.
Step 2 – Clear Cache: Go to Settings → Apps → ww33xx → Storage → tap "Clear Cache". Clearing data will remove your login session, but your account will remain intact.
Step 3 – Use a Mobile Browser: The entire ww33xx platform runs on mobile browsers. If you experience any issues with the app, open ww33xx in Chrome or Safari — all features work exactly the same.
Step 4 – Reinstall: Uninstall the app and download the latest APK directly from the ww33xx official site (Android). Do not download from third-party sites.
If the issue persists, contact Live Chat with your phone model and Android/iOS version for further assistance.
On Mobile Browser: You'll see a globe icon or "BN" label in the top-right corner of the page. Tap it to bring up the language list, then select your preferred language. The page switches instantly — no refresh needed.
While Logged In: Go to Profile → Settings → "Language & Region". Any language change you make here will also apply the next time you log in.
ww33xx is currently available in: Bangla (Bangladesh), English, Hindi, and several other languages. Bangla is the default for Bangladeshi members, so there's no need to change anything on a new account. After switching languages, customer support will also try to assist you in your chosen language.
You can change these yourself: From Profile → "Personal Information", you can update your display name, date of birth (once only), email address, and password.
Change Mobile Number: Your registered mobile number is the primary identifier on your account, so it cannot be changed directly. To update it, contact us via live chat or email support@ww33xx.com with both your old and new number. After a security check (OTP + identity verification), the number is typically updated within 24–48 hours.
Change Username: Your username cannot be changed after registration – so choose it carefully when signing up.
Payment details: To update your bKash or Nagad number, go to Profile → "Payment Methods" and add the new number. OTP verification is required before your first withdrawal.
Real-Time Scores (for everyone): You don't need to be logged in to check live scores in the Sports section. cricket coverage includes ball-by-ball updates, while football shows detailed stats including goals, corners, and cards.
Live Streaming (for logged-in members): When logged in, selected matches offer a live streaming option. Not all matches are streamed — a broadcast icon indicates which ones are available to watch. Live streams are available for many IPL, BPL, and European football league matches.
How to find it: Go to Sports → select any sport → find an ongoing match. If you see a "▶ Live" label or a camera icon, tap it to start the stream. You can place live bets at the same time — adjust your bets as the score updates in real time.
When KYC is required:
• When a single withdrawal is ৳50,000 or more
• When total monthly withdrawals exceed ৳2,00,000
• Or if the system detects unusual activity
• During account recovery
Required documents:
• National ID Card (NID) – front and back photos
• Or: the photo page of your passport
• Selfie: a photo of you holding your NID
• Optional: screenshot of your bKash/Nagad account (for payment verification)
How to deposit: Go to Profile → "Verify" or the "KYC" section and upload your photos directly. Alternatively, send them to support@ww33xx.com. Verification is usually completed within 24 hours — clear, legible images speed up the process. Once KYC is done, you won't need to do it again.
Popular Betting Markets:
• Match Winner (1X2): Pick one: home win, draw, or away win
• Over/Under Goals: Bet on whether the total goals in the match will be over or under 2.5
• Asian Handicap: One team is given a goal advantage, bringing the odds closer together
• Both Teams to Score: Yes or no – will both teams score?
• Correct Score: Predict the exact score of a match — higher risk, higher odds
• First Goalscorer: Which player will score the first goal
• Half-Time Result: Bet on first-half result only
Live Betting: You can place bets even after a match has started. Odds update instantly when a goal is scored – you need to act fast to make the most of every opportunity.
Go to Sports → Football → click on any match to see all available markets.